I am dedicated to safeguarding the personal information under my care and in developing a data protection regime that is effective, fit for purpose and demonstrates an understanding of, and appreciation for the GDPR Regulation and good practitioner ethics.
Your clinical notes are held safely within files, limited to access by me only. Any specific files containing your personal details are password protected implementing a two-step authentication process.
I undergo clinical supervision for all my work and your identity will remain anonymous and protected in a confidentiality agreement between my supervisor and me.
I will always protect your confidentiality and would only break confidentiality with your full knowledge, only in the case that there was a risk of harm to you or another.
Emails remain confidential.
I only use software where data security is fully implemented and where their adherence to GDPR compliance is confirmed in their Terms and Conditions. In particular, I use Zoom for online coaching sessions:
Marketing: Your details will not be sold to any external companies. Any email subscriptions and analytics data I collect will be used sensitively to ensure that you are up-to-date with my services, and you can opt-out at any time. I may share reviews and case studies anonymously using the first letter of your name and a general location or use a pseudonym, taking care to ensure your identity is not revealed.
If you would like to request deletion or the removal of any of your data from my control, partially or entirely, I will be happy to comply, providing that there is no adverse reason (such as a legal reason) preventing me from doing so.